Shipping policy

Delivery areas
We deliver to mainland France and Europe.

Delivery times

• Mainland France: 2 to 5 business days
• Europe: 2 to 5 business days

Delivery times are provided for information purposes only and may vary depending on the carrier and the time of year.

Shipping costs

• Mainland France: Free shipping
• Europe: Free shipping

Order tracking
Once your parcel has been shipped, you will receive an email with a tracking number so you can follow your order in real time.

Order processing
Orders are processed within 24 to 48 business hours, Monday to Friday.

Pickup point delivery (if available)
We also offer delivery to a pickup point. This option will be offered at checkout, depending on your geographical area.

Delivery delays
In the event of a delivery delay caused by the carrier or by an exceptional event, we cannot be held responsible. However, we undertake to inform you as soon as possible.

Delivery address
Please check your delivery address carefully when placing your order. In the event of an error on your part, we cannot be held responsible for a failed delivery.